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Privacy Policy

Effective date: April 26, 2026

1. Introduction

Asphero("Asphero," "we," "our," or "us") provides AI CFO software for cashflow forecasting, cashflow visibility, planning, and optional financing or investment workflows for businesses.

This Privacy Policy explains how we collect, use, disclose, and protect information when you use https://asphero.co, our product, and related services.

2. Scope and roles

This policy applies to:

  • Businesses and users of the Asphero platform;
  • Individuals whose information is included in connected business systems;
  • Website visitors and prospective customers.

Depending on context, Asphero may act as a controller (for account, sales, and website data) and/or a processor/service provider (for data processed on behalf of customers through the platform).

3. Information we collect

  • Business and account data: company name, contacts, email, phone, billing and workspace settings, user roles, and onboarding details.
  • Financial and operational data: payables, receivables, invoices, payroll timing, balances, categories, cash movements, and related operational signals from files or connected systems.
  • Integration data: connector metadata, sync logs, permissions, and API-linked data from authorized third-party services.
  • Communications: support requests, sales conversations, and product feedback.
  • Technical and usage data: IP address, browser/device signals, pages viewed, timestamps, diagnostics, and security logs.

4. How we use information

We use information to:

  • Provide and improve forecasting, planning, and reporting features;
  • Support customer onboarding, product operations, and account administration;
  • Maintain platform security, monitoring, and fraud prevention;
  • Communicate about service updates, support, and product information;
  • Facilitate financing and investment workflows when requested, including introductions to capital partners and, where appropriate, direct investment evaluation;
  • Comply with legal obligations and enforce agreements.

5. Legal basis for processing

Where applicable, we rely on contractual necessity, legitimate interests, consent (where required), and legal obligations. Processing frameworks may include, depending on jurisdiction, applicable U.S. state privacy laws and Canadian privacy law principles.

6. Data sharing and disclosure

We may share information with:

  • Cloud, infrastructure, analytics, communications, and security vendors;
  • Professional advisors (legal, audit, compliance);
  • Authorities when required by law or legal process;
  • Successors in a merger, financing, acquisition, or asset transfer.

For financing or investment workflows, data may be shared with capital providers, underwriting counterparts, or investment parties only as needed for those workflows and subject to law, contract, and your instructions or permissions.

We do not sell personal information in exchange for money.

7. Cross-border transfers

Information may be processed in the United States, Canada, and other jurisdictions where our providers operate. We use reasonable contractual and organizational safeguards for cross-border handling where required.

8. Data security

We use safeguards designed for business-sensitive data, including encryption in transit, access controls, logging, monitoring, and authentication controls. No system can guarantee absolute security.

9. Data retention

We retain information for as long as necessary to provide services, meet contractual commitments, comply with law, resolve disputes, and enforce agreements. Retention periods vary by data type and jurisdiction.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, or export personal information and to object to or restrict certain processing. To submit a request, contact us at the email below; we may need to verify your identity.

11. Cookies and analytics

We use cookies and similar technologies for site functionality, analytics, reliability, and security. You can manage cookie preferences in your browser, though some features may not work correctly if disabled.

12. Children's privacy

Our services are intended for business use and are not directed to children under 16.

13. Changes to this policy

We may update this Privacy Policy periodically. We will post the updated version on this page and revise the effective date.

14. Contact

Questions about this Privacy Policy: swapnil@asphero.co